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>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
THE ANTIQUES SOS
e-JOURNAL
May 1999 Vol. 1 Issue #3
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This publication is intended to provide you, the owner or
manager of an antique mall, craft mall or design center
with timely, usable information. We sincerely hope that it
serves this purpose well. Please let us know what articles or
columns would be of interest to you. We welcome qualified
subscribers and will be pleased to provide The Antiques SOS
e-Journal to them at no charge. Because the cost of
printing and mailing a publication are so great, regular delivery
of the Antiques SOS e-Journal will be by email only.
(C) Software Gallery, LLC May 1, 1999
David P. Cunningham, Editor
email: editor@antiques-sos.com
http://www.antiques-sos.com
subscribe by sending an email to:
subscribe_ASOS@antiques-sos.com
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We value every subscriber and respect your privacy. If you
received this publication in error or wish to receive no further
issues, email remove_ASOS@antiques-sos.com. You will be
promptly removed from the list. NOTE: Our subscriber list is
strictly private and is not made available to others for any reason.
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IN THIS ISSUE.....
1. Computer Viruses
2. Marketing Tip -- Attracting the Right Kind of Customers
3. Sales Tip -- Develop Off-Premise Sales
4. Mall Operations Tip -- Air Conditioning
5. Dave's Soapbox --
6. Internet Neighborhood
7. Nerd's Corner -- Printers
8. A Little Light on Windows -- Windows and the Year 2000
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TOPIC OF THE MONTH
Computer Viruses -- What are They? How to Prevent Them
by
David P. Cunningham, P.E.
Copyright 1999
A computer virus is an infectious agent which affects computers
just as a human virus affects people. And, just as some human
viruses are more dangerous than others, so it is with computer
viruses. Unlike human infectious viruses, however, computer
viruses are not of natural origin. They are created for the
malicious purpose they serve; to aggravate and torment those of
us who use and depend upon computers.
What is a Computer Virus ?
By definition a computer virus is a program which is intentionally
designed to recreate itself and spread within a computing
environment. There are other trouble causing creations such as
"worms", "Trojan horses", and "bombs" which, although not
strictly viruses, are lumped into the same stew. Typically,
viruses are created to hide their presence until they have done
their dirty work. All are created by programmers bent on mischief.
Thousands of viruses exist and have to be considered and
addressed. What really makes viruses dangerous is their ability
to do something which is beyond your control and without your
prior approval.
True viruses come in different forms and function in different
ways. Some are fairly benign and others are capable of wreaking
complete havoc upon computers and networks. At the very
least, they are annoying. At worst, they can totally trash your
computers and the network they run on. However, even so-
called benign viruses can be highly troublesome because they
occupy significant hard drive space, consume CPU resources,
and slow down computers.
Computer viruses attach themselves to other, legitimate, programs
to allow themselves to spread. Such programs as applications,
spreadsheets, or word processors can be hosts. A particularly
good example is the recent Melissa virus episode. An arrest
has been made and charges filed in connection with the episode
but tremendous inconvenience and economic harm resulted.
Viruses can also be hosted and transferred in the boot sector
(the information first loaded from removable disks), in files
downloaded from the internet, and in computer memory.
The computer virus "industry" began in about 1987 when several
viruses were created in university laboratories for legitimate
testing purposes. Today there are literally thousands of different
viruses. All true viruses, however, are of three basic types;
macro viruses, file infectors, and boot sector viruses. In addition
to true viruses we have to contend with "worms", "Trojan horses",
and "bombs". "Worms" simply replicate themselves on the
computers and across the network. They take up large amounts
of space and cause capacity problems. A "Trojan horse" is named
for the Greek myth about the wooden horse on rollers, containing
Greek soldiers, left for the Trojans to pull into the City of Troy.
After night had fallen, the Greek soldiers jumped out and opened
the gates to the city, allowing the Greek army to enter. Similarly,
a virus is buried inside a legitimate appearing program which
releases the virus once it enters the computer. Thus, it is called
a "Trojan Horse" A "bomb" is a program which is event driven
and, upon execution of an event, runs a script which does
something annoying or destructive. Unfortunately, virus writers
are making significant progress in making their "products" harder
to detect and potentially much more damaging.
How Do Viruses Spread ?
Like human viruses, computer viruses spread by contact. If
computers are physically isolated it takes an intermediary to
spread a virus: a contaminated floppy disk, an unscanned internet
download, a technician's diagnostic disks, and, yes, shrink
wrapped software. Many of the viruses introduced into business
computers come from contaminated floppy disks from home or
other businesses. Yes, you can be the victim of other's poor
sanitation practices. Other significant sources of contamination
are software programs or files downloaded from the internet.
No matter what the source, your computers are at significant
risk of contamination and require effective protection,
What are the Symptoms ?
Unusual events, including unexpected drive activity, strange
screen events, odd error messages, failure of a program to
execute properly and system bootup failures are one series of
symptoms. Another is unanticipated changes in file dates or time
stamps, in the length of programs, in memory or disk space or
in system load times. Sometimes the symptoms reveal an
unmitigated disaster and its too late to recover gracefully.
What's the Risk ?
The minimum risk is that a virus will occupy more and more
disk space and tie up increasing amounts of CPU resources until
your computer system slows to a crawl. The maximum risk is
that all your programs and data will be destroyed rendering your
computer system absolutely and totally useless. The difference
is, of course, the level of ultimate aggrevation but both are
unacceptable. It can take, on the average, 4-6 days to recover
from a virus attack. If you have no backup it is possible that
your business might never recover.
What Can You Do ?
First and foremost is active prevention. Install the best available
antivirus software available on your computers, keep it updated
and use it regularly. We recommend and use Norton Antivirus
5.0 by Symantec. It will search out and eliminate email, Web,
and compressed file viruses. And, frequent downloadable updates
are available from Symantec.
Educate your staff to the risk. Create and enforce a policy with
respect to non-company owned removable disks. Do not permit
the introduction of disks from any source outside of the mall,
especially any disks containing executable files or macros. Do
not allow any unscanned disks, no matter what the source, to be
used in your computers. Treat all downloaded internet files the
same way. Many malls have simply been lucky but luck has a
way of running out.
If, despite all of your precautions, you find yourself in the
unfortunate position of harboring a virus, get professional help.
Remember our advice ? Find a competent computer professional
and establish a good working relationship with him (or her) in
advance. It pays great dividends when you have seemingly
impossible to solve problems with your computer equipment.
It isn't a question of if you'll have problems; its when !
One parting thought. Your concern about and planning for the
prevention of a virus infection is well justified. However,
paranoia about viruses is neither justified nor necessary. Just
don't fail to take the precautions necessary. To do so is
akin to ignoring your own personal need for vaccinations.
Copyright Notice: Copyright 1999 David P. Cunningham, P.E.
This article is available upon request by from our web site
http://www.antiques-sos.com by downloading a copy. Or,
we'll email a copy to you upon request.
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MARKETING TIP
(A brief tip for creating a more customer
and dealer desirable mall)
Attracting the Right Kind of Customers
As the antique mall business becomes more competitive,
aggressive, active dealers become harder to retain. Costs
increase and the dollars devoted to advertising just don't have
the same effect. So, differentiating your mall from the malls
down the road becomes even more important despite the fact
that you really do need them around to help draw traffic.
You have been working on your mall's "personality" (March
1999 Antiques SOS e-Journal) and are well on your way to
becoming a destination (April 1999 Antiques SOS e-Journal).
So what do we do next ?
Whether your business model consists of simply renting square
feet of floor space or you have a commission structure or you
have encouraged consignments, or feature your own merchandise,
you have a common need. What common need is that you ask ?
That common need is for qualified customers. You aren't
going to be in business long if you don't have qualified customers.
The important word here is qualified as opposed to most bodies
who walk or are forced through the door.
Qualified customers are customers who (a) have an interest
in what you are selling (b) know enough about what you are
selling to make a decision to buy and (c) have the financial
resources to purchase what you are offering. How do you
know who these qualified customers are ? First and foremost,
use your shop's sales history and mailing list. You do have one
don't you ? Here's where you can really use it ! That list is pure
24k gold to you and, most likely, there's a diamond or two tucked
in there somewhere.
Here's one approach. Plan a series of related seminars. The
potential subjects are virtually limitless. Pick the subject based
upon the personality you have chosen for your mall. If you are
near a destination with a particular theme, try to tie your seminar
into it or a related parallel theme. We recommend a series of
seminars spaced approximately one month apart with the series
ending near a major buying season. Obviously, the series should
focus upon your best qualified potential customers.
If there is an opportunity to do so, try to arrange a co-sponsorship
with a qualified local or regional club, study group or organization.
Their influence and mailing list can be beneficial. Advertise
locally and regionally. Print fliers and otherwise make sure that
your potential customers know about the seminars. Charge a
small fee for those who attend to convey the impression that
they are getting something worthwhile and to cover the cost of
light refreshments, etc.. Or charge enough to help benefit your
co-sponsor. You have to decide which situation fits your needs.
Remember, this is a long term project. There will be some
immediate results but the real benefit will be intermediate and
longer term as you gain credibility and your business builds.
Start small. Make corrections as you go based upon the feedback
you get from attendee comment forms. So, go to it !
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SALES TIP
(A brief tip on selling more to customers --local
and remote, increasing revenue)
Develop Off-Site Sales
For those malls whose revenue and earnings depends at least
partially upon dealer sales, the development of off-premise sales
has never been more important. Your "bricks and mortar"
facility will only attract so many customers. Only a portion of
them will really "see" what your dealers are offering. It is to
your considerable advantage to help your customers find what
they are looking for. Obviously, because you make the sale,
that's an advantage. However, you also get to enjoy the
advantage of creating a long term customer, who, if you do
things right, will bring you long term revenue.
There are two major ways of approaching the issue of off-site
sales. First is using your extraordinarily valuable mailing list.
You do have one don't you ? And, it is clean and up to date
isn't it ? Direct mail with carefully focused offerings can be a
very successful way of approaching off-premise customers, if not
to sell then, at least to get them to come back. Second is setting
up to offer selected merchandise through on-line auctions such
as eBay or web site which offers a "store" for dealer use. Antiques
SOS (tm) will soon be offering a very easy and efficient way of
doing this and accounting for the results. This will be a topic
for upcoming issues of the Antiques SOS e-Journal. Either way
it isn't too early to begin thinking about and preparing for
off-site sales. The benefits can be significant and the target
market is huge and world wide.
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MALL OPERATIONS TIP
(A brief tip about improving antique
mall operations)
Air Conditioning
Air conditioning is the removal of heat, water vapor and
contaminants from air which is to be circulated through an occupied
space. A relatively recent development with respect to cooling
and conditioning spaces occupied by people, air conditioning
came into common use only after WWII when non toxic
refrigerants became available. Oddly, these are the very same
refrigerants which are now banned in the US because they are
thought to damage atmospheric ozone.
Air conditioning is highly beneficial, in a commercial sense, for
many reasons. It enables people to shop and work in spaces
which would otherwise be too hot and humid during large
parts of the year. Further, air conditioning reduces damage to
structures and their contents from excessive humidity and
other contaminants. An air conditioning unit consists of a
compressor, evaporator, filter and a method of moving the air.
Most are driven by electricity and are typically either centralized
or window units.
Although very beneficial in meeting the comfort demands of
customers and workers alike, air conditioning does represent
a significant expense. The expense is not only in first cost, i.e.,
the cost of acquisition and installation, it is also in operating costs.
Let me warn you as a highly experienced professional
engineer. It does not pay to buy and install used air conditioning
equipment. It is difficult to obtain parts for old units, they are grossly
inefficient and they typically use banned refrigerants so they
should be avoided.
In the summer, the air conditioning load in your mall is
substantially greater because of the heat load added by lighting.
The amount of heat lighting generates, and expensive heat it is,
can result in the need to use air conditioning in the cooler
seasons of the year and in the winter. You, as the mall owner,
are paying double. First, you pay for the electricity consumed
for lighting. Then you pay for the electricity to run the air
conditioning required to remove the heat you just paid for.
That really doesn't make sense does it ?
There are numerous low cost things that you can do to reduce
your air conditioning costs and yet maintain a comfortable sales
environment.
o Follow the operating instructions and guidelines provided by the
installer, manufacturer or power company.
o Have the air conditioning unit professionally maintained according
to the manufacturer's instructions. It will pay big dividends
in operating costs and reliability.
o Check the air filters regularly and replace them according to
schedule. Filters are cheap when compared to the costs which
are incurred when they are dirty.
o Make sure that the areas around the condenser units are kept
clear so there's no interference with cooling air flows.
o Buy a really good (talk to your air conditioning contractor)
programmable controller(s) for your system and learn to use it
effectively including night time setbacks and early morning
startup.
o Set the controller(s) for maximum efficiency and put a lockable
cover on it to keep prying fingers away. Demand charges cost
really big money and are very easy to create.
o Keep all heat sources away from the controller so it senses
true room air temperature and not an artificial load brought
about by a nearby electric light bulb.
o Limit the wattage dealers may use in lamps and other fixtures
in their booths. It not only saves the energy required to light the
bulbs but also the air conditioning energy required to remove the
energy you just paid for in the first place. This is also a significant
fire safety issue associated with higher wattage bulbs.
o Use energy efficient sales space lighting and limit the amount
of lighting to that which is actually needed.
o Be aware of power consuming appliances such as coffee
makers. They not only consume large amounts of expensive
electricity but also add substantially to the heat and water vapor
load within the air conditioned space.
o Use weather stripping and air locks to reduce the infiltration
of hot, moisture laden air into the conditioned space.
o Install insulation to minimize heat transfer from outside.
o Observe where sunlight enters the conditioned space through
unprotected windows during the cooling season. The amount
of heat added by solar gain is considerable; heat which has to be
extracted by the air conditioning system.
These areas are well worth examining, and correcting if found
deficient, because they can lead to significant cost savings. These
are cost savings which go directly to your bottom line.
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DAVE'S SOAPBOX
by David P. Cunningham
Winter has merged into Spring here on the high plains of
Wyoming. The days are getting longer . The intense warmth
of the sun coupled with brief showers encourages the brilliant
annual carpet of tiny subalpine desert wildflowers. In the huge
red rocks just behind the office the Mountain Bluebirds,
Sayes Phoebes and Cliff Swallows are nest building. Ducks and
geese are on the spring pond and the antelope are nearly ready
to drop their fawns. The Sparrow Hawks have a nest in the red
rocks too and are busily taking advantage of the gophers and
ground squirrels. Since the nest is a mere 100 feet from the
office window they manage to put on quite a show for us with
their spectacular aerobatics.
Before Winter loosened its icy grip, Sue and I attended the
biennial meeting of the Antiques and Collectibles Dealers
Association (ACDA) in LasVegas, Nevada. We had the privilege
of exhibiting at the trade show which was held in conjunction with
the meeting and sponsored the initial meeting of the National
Association of Antique Malls (NAAM).
The meeting was a smashing success, not just for us, but for
most of those who attended. Jim and Yvonne Tucker, founders
of ACDA, their daughter Chris and the ACDA staff did an
exceptional job of preparing for, facilitating and conducting the
meeting. There were excellent, knowledgeable speakers who
contributed heavily to the program. However, to a large degree,
the success of the meeting was due to the enthusiastic participation
of those who attended. Their knowledge, experience and
willingness to share provided the spark that really made things
happen. We were party to numerous highly useful and animated
discussions during the meeting. The knowledge made available
and the opportunities for networking were unmatched.
The ACDA and its spin-off organizations such as the National
Association of Antique Malls are at the right place at the right
time. Never has the need for such an organization been greater.
We are all well aware of the myth of rugged individualism that
attracted us to the antiques business. In case you aren't aware
of it, that individualism is under increasing attack by local and
state governments who are aggressively seeking to increase their
control over all of us. And, to make matters worse, those who
make the decisions which begin to comprehend our business.
Without sacrificing our treasured individuality we can have a
much greater and focused voice in the affairs which affect us all.
Membership is very reasonable and offers really excellent
benefits other than a unified voice. There's a well done newsletter,
insurance, credit card merchant accounts, and Fed Ex discounts
as well as other benefits.
Contact Chris Tucker at ACDA 1-800-287-7127 or check out
the NAAM web site at www.naam.org
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THE STUFF THAT PAYS THE RENT
Antiques SOS (tm) and Antiques SOS Lite (tm) are
Software
Galley, LLC software products which serve the Antique Mall
trade. Our products are installed in 160 antique malls in 36
states and Canada. Antiques SOS (tm) was first installed in
1987 and Antiques SOS Lite (tm) was introduced in 1998
to satisfy a need for computer software for smaller malls. Both
products are fully Year 2000/Y2K compliant. Please refer to
complete information which has been posted on our Antiques
SOS (tm) web site -- http://www.antiques-sos.com
Dealer SOS (tm) and Collector SOS (tm) are under
development
and will be ready for introduction this Summer. Both will offer
exceptional functionality and the quality you have come to expect
from Software Gallery's products, and an opportunity for you
to make some significant money.
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INTERNET NEIGHBORHOOD
Cool sites
www.cnn.com
Is the web site for the CNN. The site is very easy
to use, is available 24 hours per day and is updated
on a regular basis. Coverage of the U.S. and the
world is provided. Included are extensive information
and commentary concerning current affairs as well
as material which is simply interesting
www.Washingtonpost.com
Is the official web site of the print edition of the
Washington Post newspaper. The articles are very
well written, timely and provide excellent insight
into the goings on of the world's largest zoo. The
really excellent recent series of articles published
concerning the Tidal Basin beavers showed that
the venerable Post also has a great sense of tongue
in cheek humor
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NERD'S CORNER
(A light approach for non-techies
concerning need to know issues)
Printers
Basically there are four types of printers used today in retail
store applications; dot matrix, inkjet, laser and receipt. Dot
matrix printers are the "workhorse" printers that have been used
for many years. They have undergone continuous improvement
so today's dot matrix printers are technologically far superior
to their predecessors. They print by impacting tiny pins onto a
ribbon which presses an ink impression onto the paper. They
generally have 9 or 24 pins which form each letter or number
or character. The paper used is "continuous" form. That is, the
sheets are connected and transported through the printer by
sprocket holes on each side.
Dot matrix printers, because of their impact method of printing,
are capable of producing 1-6 copies of a document at once.
You'll find two part "carbonless" paper supplies for dot matrix
printers at Staples, Office Max, Wal-Mart and at Sam's Club.
They are also available from mail order office supply places like
Quill and Viking. These are the rugged, use it heavily every day
kind of printers, which you find in your local hardware store or
pharmacy. The reason these printers are used in applications
such as these is that they are reasonable to purchase and quite
inexpensive to operate.
Inkjet printers form characters onto paper by spraying tiny ink
droplets through very small nozzles. They print in black ink
and many can now print in colors. Inkjet printers can use plain
paper for many simple print jobs or special papers for printing
color pictures, maps or complex graphics. Their ink cartridges
are relatively expensive per number of characters a cartridge can
print compared to a dot matrix ribbon. Most inks for inkjet
printers are not water resistant and will smudge if handled with
wet hands.
Laser printers form characters onto paper by electrostatically
forming them on a drum and then heating and setting a very fine
thermoset powder. Their heat-set characters are generally smudge
resistant compared to those generated by an inkjet printer. As with
ink cartridges, the cost of laser toner cartridges is an on going
expense which has to be considered. The documents produced
by a laser printer have an excellent appearance.
Inkjet and laser printers use only single sheets of paper -
usually the standard 8 1/2" x 11" paper. They are quieter than
a dot matrix printer but cannot concurrently produce duplicate
documents. Their production of multiple copies of documents
is strictly sequential.
Receipt printers are a special type of dot matrix printer which
print out on a continuous roll of duplex paper tape which is
about 4" wide. Forty characters is the typical maximum print
width. They are quite useful for customer receipts if the software
product will support them. Receipt printers can produce duplicate
tapes and offer the advantage of requiring only a small amount
of counter space. Sam's Club offers the required two part roll
paper very inexpensively.
Receipt printers aren't as noisy as a dot matrix printer. They do
have the disadvantage though that they cannot print many useful
reports because of their printing width limitations.
Printer operating costs make an interesting comparison. An Epson
LQ570 dot matrix printer ribbon is $6.00 from Quill and will
outlast a $28.00 Epson inkjet printer cartridge by at least 6:1.
Inkjet cartridges are expensive. New secondary market inkjet
cartridges are available for Epson inkjet printers at a considerable
savings from several reliable vendors. Refilled cartridges are
not recommended for Epson printers because the print heads
are quite sensitive.
Because Hewlett-Packard inkjet cartridges are proprietary, new
secondary market cartridges are not available. Refilled cartridges
or refill kits are available from several vendors at significant
savings. As an example, the print cost per page for black ink
(ink only) for the Epson Color Stylus 800 printer is approximately
(3.3 cents for an Epson cartridge and 2 cents for a new
secondary market cartridge.
A new replacement cartridge for an HP LaserJet 6L is $65.00
with a cost per page of approximately 3 cents (for toner alone).
We were unable to find remanufactured toner cartridges for
HP LaserJet 6L and newer printers. New cartridges for the HP
4000 series LaserJet printer are approximately $100.00 each
and will print approximately 3000 pages.
The approximate printing cost per page for the three major types
of full page printers is 0.1 cents for dot matrix, 3.3 cents for inkjet
and 6 cents for a laser printer. The cost for a sheet of 8 1/2" x 11"
two part carbonless paper at Sam's Club is approximately 2 cents.
Plain paper suitable for inkjets and laser printers is approximately 0.4
cents per sheet. So the total cost for supplies to print a duplicate
invoice is approximately 2.1 cents for dot matrix, 7.4 cents for
inkjet and 6.8 cents for a laser printer. The cost of supplies to
print a receipt using a receipt printer is approximate 1 cent.
What this means is that if you print 50 receipts per day, the
annual cost of printer supplies for dot matrix, inkjet, laser,
and receipt printer supplies will be $272, $977, $897, and $132
respectively.
The decision about which printer to use is really up to you.
Based upon the information available you can decide which is
more important -- cost, appearance or speed
Very Important Note:
Printer manufacturers operate in a highly competitive environment.
As a result, many of them have introduced so called host based
printers. That is, dumb printers without a brain which depend
upon the computer's operating system for their instructions.
Antiques SOS (tm) will not operate with host based (dumb)
printers. Printer models and model numbers have changed
drastically in the past few months. Before you buy a printer
contact us so we can establish whether or not it will work for
you. DO NOT purchase a new printer without contacting
us first.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
A LITTLE LIGHT ON WINDOWS
Windows 95/Windows 98 -- Year 2000/Y2K Issues
You should be aware that, unlike Antiques SOS (tm), neither
Windows 95 nor Windows 98 is fully Year 2000/Y2K compliant.
As you might expect, Windows 95 is less compliant, as shipped,
than Windows 98. Windows 95, according to published reports
will not function properly, as shipped, during and after the Year
2000 transition. The problems with Windows 98 are somewhat
obscure and should not be encountered in Antiques SOS (tm).
Detailed information and downloadable service packs and
patches for Windows 95 are available from the Microsoft
web site -- www.microsoft.com. Windows 98 patches and a
new intermediate version should be available in early summer
from the same site.
Unless you are more than passingly familiar with Microsoft
Windows we do not recommend attempting the installation of
the service pack or the Year 2000 upgrade yourself. Despite
all of the advertising, Microsoft Windows can be a tricky,
maddening beast with the effects of a screw up devastating. We
recommend having a reliable professional do this in conjunction
with your other Year 2000/Y2K work.
Whatever way you approach the issue, make sure that all of
your important files are completely backed up before attempting
any changes to the Windows operating system.
You may be tempted to "upgrade" to Windows 98. There is
much to consider before you do. Talk to your computer
professional to make sure that this is a wise move.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Dave Cunningham is one of the principals of Software Gallery,
LLC, the developer and owner of Antiques SOS (tm) and
Antiques SOS Lite (tm). He specializes in technical issues which
affect the Software Gallery client base. Dave's special interests
are Year 2000/Y2K issues; e-commerce and its appropriate use;
and time saving aspects of technology. He has accumulated a
assortment of wallpaper from a number of fine institutions of
higher learning as well as The University of Life. The foregoing
qualifies him to issue profound mutterings, occasionally stumble
into solutions to user problems and, when necessary, cook
dinner.
Sue Cunningham is also one of the principals of Software
Gallery, LLC. She's been writing computer software professionally
since 1964 and has been an antiques dealer since 1967. She's a
self proclaimed "nerd" who even had "FOXPRO" on her
Pennsylvania license plate.
Software Gallery, LLC is the latest business venture of The
Cunninghams. Long active in the antiques world as dealers and
in software development, Sue and Dave Cunningham live and
work in Laramie, Wyoming after having been located in
Denver, Pennsylvania for many years.
More information about Software Gallery, LLC and its
products can be found at http://www.softwaregallery.com
To subscribe to The Antiques SOS eJournal email to:
subscribe_ASOS@antiques-sos.com
To unsubscribe email to: remove_ASOS@antiques-sos.com
_________________________________________
(C) 1999 Software Gallery, LLC
We encourage you to forward a copy of this issue (w/ all
copyright notices intact) to as many antique, craft or design
mall owners or managers as you wish. This information may
not be altered, transmitted or transferred; electronically or
otherwise for any other purpose without written permission
from Software Gallery, LLC. All rights reserved.
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